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SOME OF OUR SERVICES:
HOTEL OPERATING SYSTEMS
- Partnerships with different WEB agencies to identificate the most suitable software for their receptive structure.
- PMS: Hotel management;
- Booking Engine: to reservate directly from your website;
- Channel Manager: to integrate on more OTA online its hotel structure, to avoid the overbooking;
- Meta Search: to get direct bookings from Tripadvisor, Trivago, Google, etc.
- GDS “Global Distribution System”: International sales platforms, with travel agencies around the world and consortial for the Corporate market;
- Creation or Restyling of a new website, excellent loading speed, professional and emotional graphics, an intuitive and relaxing showcase, able to involve users in bookings.
- Good website made by professionals in the tourism sector must produce and convert acquisitions of new customers;
- Visibility in the web very fulfilling and at the forefront; Responsive to be visible from any mobile device, mobile phone and Tablet.
- Software for integrated newsletters;
- Advertising via WhatsApp;
The Hotel Manager of the past wanted just to sell more and more rooms, he was devoted to the classical paper correspondence, sending birthday or holiday greetings, he was traditionalist in programming methods and conservationist in old collaborations with historical and reliable Tour Operators; He was very suspicious to undertake new collaborations and sales techniques related to the world of computer science;
The Hotel Manager of today is constantly updated with Marketing courses, Revenue and Hotel Management, and takes an active part in tourism fairs, both in Italy and abroad. He often requires the collaboration of experienced Hotel Consultants, to implement new sales strategies and to create greater loyalty in repeaters.
He does not limit to sell stays, but he proposes to his guests experiential emotions, such as an unexpected welcome drink, a kettle in the room with relaxing teas and dry pastries, a discount voucher to stay, to be delivered and to offer to a relative or friend, a boat excursion to celebrate the birthday of a customer creating a surprise effect, he offers him guests a typical evening with Show Cooking, maybe even unscheduled, or just a simple bottle of water delivered to the start a warm sunny day. And so much more…
All this to satisfy the customer and to retain it at really limited costs for the Hotel Manager.
Satisfied customers, in fact, live full immertion their holiday and are inclined to spend more and to talk about their positive experience to their friends and relatives.
The quality of service and customer satisfaction will bring a certain increase in revenues.
BRAND REPUTATION
TRIPADVISOR, GOOGLE, TRIVAGO, HOLIDAY CHECK, AND MORE…
We help you to make your Brand Reputation online always active, teaching you how to respond correctly to a review, without being offensive or arrogant and of course how to increase the positive Feedback, with strategies that we will put at your disposal.
Web Marketing STRATEGY-SOCIAL MEDIA Marketing-Partnership with web Agency;
Web Marketing plan to achieve greater visibility to the structure;
Ranking on Google, Adversiting, SEO and SEM activities;
E-mail Marketing, Fax Mailing, SMS/WhatsApp; Sales & Marketing strategy, Social Media strategy, (Facebook, Instagram, Youtube, Twitter, Pinterest, Google Maps, Linkedin.);
Digital Branding;
Publish “Stay packages “;
Special offers, Flash offers, Last minute;